Why extra domains are charged separately
Cross-domain tracking lets one dashboard follow a visitor across several domains you own. Each of those is still a domain we track every day, so each one is priced like one.
Set this up with AI
Copy this prompt into ChatGPT, Claude or whichever AI you use. It carries this whole guide, the pages it depends on, and a link to every video, so it can walk you through it one step at a time.
TrueMetriks is priced per domain. Cross-domain tracking lets one dashboard follow a visitor across several domains you own, and each of those is still a domain we track, so each one is priced like one.
That is the whole answer. The rest is detail. For how the feature works and how to turn it on, see cross-domain tracking.
What the price covers
An extra domain is not a switch we flip. It is a second website sending us traffic.
- Every pageview, event, session and purchase on it is collected, processed and stored, every day of the year.
- Attribution runs over that traffic the same way it runs over your first domain.
- Server-side conversions from it are sent on to Facebook, Google Ads, GA4 and TikTok.
And you get what you came for: the visitor stays one person. Someone who clicks your ad on demo-brand.example and buys on demo-brand-store.example is one journey, not two strangers, so the sale credits the ad that started it instead of a referral from your own other domain.
What each plan includes
| Plan | Cross-domain tracking | Extra domains included | Each additional domain |
|---|---|---|---|
| Starter, $70/month or $400/year | Not available | None | Not available |
| Growth, $150/month or $800/year | Yes | None | $150/month or $800/year |
| Unlimited, $270/month or $1,600/year | Yes | One | $150/month or $800/year |
Growth plus one extra domain is $1,600 a year. Unlimited is $1,600 a year and includes one. Two domains cost the same either way, so you are never penalised for the plan you started on.
How it appears on your bill
One subscription with more than one line on it, like a phone bill with a plan line and an extra-data line. A Growth customer with one extra domain on the yearly cycle sees this on Settings > Organization > Subscription:
| Line | Amount |
|---|---|
| Growth, yearly | $800.00 |
Extra tracked domain, demo-brand-store.example |
$800.00 |
| Total at renewal | $1,600.00/year |
One invoice, one charge, one renewal date, the same card. Your plan is not charged twice: the $1,600 is your $800 plan plus the $800 domain, renewing together on the date you already have.
On the monthly cycle the bill has the same shape, just smaller numbers:
| Line | Amount |
|---|---|
| Growth, monthly | $150.00 |
Extra tracked domain, demo-brand-store.example |
$150.00 |
| Total at renewal | $300.00/month |
Same logic, shorter cycle: the $300 is your $150 plan plus the $150 domain, renewing together every month instead of every year.
Buying part-way through your billing period
You pay the full price for your cycle on the day you buy, with no proration. On the yearly cycle that is the full $800, because you get a full year of tracking on that domain from that moment; on the monthly cycle it is the full $150, for a full month. It then renews alongside your plan, on the same cycle.
At checkout only the new domain is charged. Your plan is not re-charged, and the dialog shows a single line, so there is no total to misread as a double charge.
Removing an extra domain
Remove a paid domain from Settings > Organization > Subscription, using the Remove button on its line, so the tracking and the charge stop together. It is not removed from the Tracking tab.
- It keeps tracking until your renewal date, which you have already paid for. Then it stops and your total drops by the add-on price for your cycle, $150 a month or $800 a year.
- No refund and no credit for the unused part of the year.
- Nothing is deleted. Your funnel setup and all collected data stay exactly where they are.
- Changed your mind before the renewal date? Putting it back costs nothing, because the period is paid for.
- Once expired, the domain stays in your list marked as not tracking, with a Resubscribe button that restores it immediately, settings and data intact.
Be careful with one thing: cancelling your subscription ends your plan and every extra domain with it. To drop just one domain, use its Remove button.
A paid slot is locked to its domain
A slot belongs to the domain it was bought for, permanently. It cannot be swapped while active, and it cannot be reassigned after you remove it. A different domain means a new slot at $150 a month or $800 a year.
The reason is simple: you are not buying a transferable licence for "one extra domain", you are buying that specific domain being tracked. demo-brand-store.example and demo-brand-vip.example are two different websites sending two different streams of traffic, so swapping one for the other is just starting to track a new website. Check the spelling before you confirm.
Unlimited's one free domain works the same way. You choose which domain it applies to, confirm behind an "are you sure" step, and from then on it is locked too.
Subdomains are always included
Buying a domain covers all of its subdomains at no extra cost. Buy demo-brand-store.example and you also get shop.demo-brand-store.example, checkout.demo-brand-store.example and every other subdomain of it. You never pay twice for the same domain.
Worth knowing before you reach for your card: you do not need cross-domain tracking for your own subdomains at all. demo-brand.example, shop.demo-brand.example and demo-brand.example/checkout are already one site and tracked as one visitor. The add-on is only for a genuinely separate domain, and the dashboard turns down your own subdomain if you try to add it.
Paste a domain however you have it to hand. We strip https:// and www. for you.
When your free trial ends
During a free trial you can add as many domains as you like, at no cost, and nothing is deleted when it ends. Your trial domains are kept and locked, each with its own Subscribe button on the Tracking tab, so you buy them one at a time and only the ones you still want. You are never asked to decide this at checkout while choosing a plan.
- Growth. Every trial domain is kept and locked. Subscribe to any of them for $800 a year each.
- Unlimited. First pick which single domain your included free slot applies to. That choice is permanent. The rest stay saved and can be subscribed to for $800 a year each.
- Starter. Cross-domain tracking is not available, so the section is locked. Your trial domains are saved, and upgrading brings them back within reach.
While a domain is not tracked, visitors moving between it and your main domain count as two people again, so sales there will not credit the ad that started the journey.
Still not sure it is worth it?
Work out what one attributed sale on the second domain is worth to you, then compare it to $150 a month or $800 a year. If your funnel really does cross two domains, every sale on the second one is currently credited to nobody, so you are optimising your ad spend against incomplete numbers.
If it does not cross two separate domains, you do not need this at all. Check cross-domain tracking first. Most people who think they need it are looking at their own subdomain, which is already covered.
Frequently asked questions
Why can I not just add domains for free?
Because every domain you list is a domain we track. It sends us pageviews, events and purchases every day of the year, and we store that data and run attribution over it. That work is the same whether the domain is your first or your third, so the price is too. Cross-domain tracking joins your domains into one journey; it is not a way to track more domains for the price of one.
Is this a second subscription?
No. It is a second line on the subscription you already have. Same renewal date, same invoice, same card, one payment. Your plan is never charged twice.
Can I move my extra domain to a different one?
No. A slot is locked to the domain it was bought for, permanently. It cannot be swapped while it is active, and it cannot be reassigned after you remove it. A different domain means a new slot, so check the spelling before you confirm.
Do subdomains cost extra?
No. Buying demo-brand-store.example also covers shop.demo-brand-store.example and every other subdomain of it. You never pay twice for the same domain, and you do not need cross-domain tracking for your own subdomains anyway.
What if I remove it, do I get a refund?
No refund and no credit. You have paid for the current period, so the domain tracks until your renewal date and then stops, and your renewal total drops by the add-on price for your cycle, $150 a month or $800 a year. Your settings and data are kept, so you can subscribe again later and pick up where you left off.
Why is an extra domain the same price as the whole Growth plan?
Because Growth is the price of tracking one domain, so a second domain costs what a domain costs. It also keeps both routes honest: Growth plus one extra domain is $1,600 a year, and so is Unlimited with its included domain. Neither route is penalised.
Is cross-domain tracking available on the Starter plan?
No, it is Growth and Unlimited only. On Starter the section is locked, and any domains you added during a free trial are kept rather than deleted. Upgrading unlocks it.
Does the extra domain get its own event allowance?
No. Traffic from every domain in the funnel counts against your plan's normal event limit. The add-on buys the domain a place in your funnel, not a separate allowance.