TrueMetriks documentation: Test your integration https://docs.truemetriks.com/platform-installs/test-your-integration/ Generated from the TrueMetriks documentation. Paste the whole of this file into ChatGPT, Claude, Gemini, Cursor or any other AI. I use TrueMetriks, a server-side tracking and conversion attribution platform. It tracks my website visitors, ties every sale back to the ad that produced it, and sends those conversions back to my ad platforms. Help me with this specific task: Test your integration. Test your TrueMetriks install by browsing your live site in incognito, then confirm pageviews, leads, and purchases land in your dashboard within seconds. HOW TO GUIDE ME - This file has three parts: THE GUIDE is today's task, BACKGROUND is a prerequisite to confirm with me before you start THE GUIDE, not optional reading, and LINK MAP is the only place a real link comes from. - Ask me ONE thing at a time and wait for my answer before moving on. - At the start of every step, ask me: "do you want the written steps, or the video?" If I pick the video, give me the exact link from the LINK MAP at the bottom and wait until I tell you I have watched it. If I pick the written steps, give them to me from this file. - Only ever give me links that appear in the LINK MAP below. Never invent a URL, never guess an anchor, and if I ask for something that has no link here, say so and point me at https://docs.truemetriks.com/ instead. - Never ask me for my password, my API key, my MCP key, or any card details. You are reading me the steps; I am the one clicking in my own account. - Confirm each step worked before starting the next one. - Keep it short. I am doing this while looking at my screen, not reading an essay. - Everything you need is in this file. You do not need to browse the web. =============================================================================== THE GUIDE: Test your integration https://docs.truemetriks.com/platform-installs/test-your-integration/ =============================================================================== ## Video walkthrough VIDEO: How to test your TrueMetriks integration -> https://docs.truemetriks.com/platform-installs/test-your-integration/#video-walkthrough ## Quick checklist 1. **Open your live site in an incognito window.** This skips any admin-tracking exclusions and looks like a real visitor. 2. **Browse a few pages.** Click around two or three product or landing pages. 3. **Submit a test form** if you have one (Contact Form 7, WPForms, Gravity Forms, [Typeform](https://docs.truemetriks.com/form-integrations/typeform/), [Calendly](https://docs.truemetriks.com/form-integrations/calendly/), etc). 4. **Place a test order** if you run a store. Most platforms support a sandbox / test mode for this. Use a discount code if you want the order total to be small. ## Where to look in your dashboard Open your TrueMetriks dashboard and click the **green live counter** in the top right of the page header. It opens a tray of every visitor active in the past five minutes. If your incognito browse appears there in real time, the tracker is firing correctly. ## Still not working? Most issues are listed on the [Troubleshooting](https://docs.truemetriks.com/troubleshooting/common-issues/) page - check there first for common causes (CNAME not propagated, tracker blocked by an ad blocker, webhook URL stale, etc.). If Troubleshooting does not solve it, [contact us](https://truemetriks.com/contact) and we will help you debug it. =============================================================================== BACKGROUND: CNAME setup https://docs.truemetriks.com/getting-started/cname-setup/ =============================================================================== ## Right after you add your site Right after you [create a site](https://docs.truemetriks.com/getting-started/signup-and-trial/), TrueMetriks shows this. Copy the **Name** and the **Value** into your DNS provider exactly as shown (do not rename them), turn the proxy **off**, save, then come back and click **Verify**. Below are the exact steps for the two most common providers. ## Cloudflare Open your zone, go to **DNS → Records**, and click the blue **Add record** button. In the panel that opens: 1. **Type**: choose `CNAME`. 2. **Name**: paste the **Name** from your dashboard (`haven` in the example). 3. **Target**: paste the **Value** from your dashboard (`run.trmtks.com`). 4. **Proxy status**: turn it **off** so it reads **DNS only** (grey cloud, not orange). 5. Click **Save**. Then go back to TrueMetriks and click **Verify**. ## GoDaddy Open **My Products → Domains**, click your domain, open the **DNS** section, and click **Add New Record**. 1. **Type**: choose `CNAME`. 2. **Name**: paste the **Name** from your dashboard. 3. **Value**: paste the **Value** from your dashboard. 4. Leave **TTL** on the default (1 Hour is fine). 5. Click **Save**. GoDaddy has no proxy toggle, so there is nothing else to switch off. Go back to TrueMetriks and click **Verify**. ## Any other DNS provider Every provider works the same way: add a **CNAME** record, paste in the **Name** and **Value** from your dashboard, turn off the proxy if there is one, then save and click **Verify**. ## If you closed the popup No problem. Until the CNAME is verified, a yellow reminder banner stays pinned to the top of every dashboard page, and the same details live under **Settings → Tracking**. Either one reopens the exact fields above. ## Video guides **Cloudflare** VIDEO: How to add a CNAME on Cloudflare -> https://docs.truemetriks.com/getting-started/cname-setup/#video-guides **GoDaddy** VIDEO: How to add a CNAME on GoDaddy -> https://docs.truemetriks.com/getting-started/cname-setup/#video-guides ## Troubleshooting - Verify still failing after a few minutes? Check that the **Name** and **Value** match your dashboard exactly, with no trailing dots or extra spaces. - On Cloudflare, make sure the record is **DNS only** (grey cloud), not **Proxied** (orange cloud). - Still stuck? See [Troubleshooting → Common issues](https://docs.truemetriks.com/troubleshooting/common-issues/). =============================================================================== LINK MAP Use these exact URLs. Anything ending in a # anchor opens on that section or that video. Nothing else is a valid link. Never invent a URL and never guess an anchor. Test your integration The guide ................................... https://docs.truemetriks.com/platform-installs/test-your-integration/ Video walkthrough ........................... https://docs.truemetriks.com/platform-installs/test-your-integration/#video-walkthrough Quick checklist ............................. https://docs.truemetriks.com/platform-installs/test-your-integration/#quick-checklist Where to look in your dashboard ............. https://docs.truemetriks.com/platform-installs/test-your-integration/#where-to-look-in-your-dashboard Still not working? .......................... https://docs.truemetriks.com/platform-installs/test-your-integration/#still-not-working VIDEO, How to test your TrueMetriks integration https://docs.truemetriks.com/platform-installs/test-your-integration/#video-walkthrough CNAME setup The guide ................................... https://docs.truemetriks.com/getting-started/cname-setup/ Right after you add your site ............... https://docs.truemetriks.com/getting-started/cname-setup/#right-after-you-add-your-site Cloudflare .................................. https://docs.truemetriks.com/getting-started/cname-setup/#cloudflare GoDaddy ..................................... https://docs.truemetriks.com/getting-started/cname-setup/#godaddy Any other DNS provider ...................... https://docs.truemetriks.com/getting-started/cname-setup/#any-other-dns-provider If you closed the popup ..................... https://docs.truemetriks.com/getting-started/cname-setup/#if-you-closed-the-popup Video guides ................................ https://docs.truemetriks.com/getting-started/cname-setup/#video-guides Troubleshooting ............................. https://docs.truemetriks.com/getting-started/cname-setup/#troubleshooting VIDEO, How to add a CNAME on Cloudflare ..... https://docs.truemetriks.com/getting-started/cname-setup/#video-guides VIDEO, How to add a CNAME on GoDaddy ........ https://docs.truemetriks.com/getting-started/cname-setup/#video-guides